At our website, https://home-repair-and-maintenance.homegrove.net, also known as home-repair-and-maintenance (‘the Company’ or ‘we’), your privacy is of utmost importance and your data is handled with care to ensure its protection. Our Privacy Policy details the practices we follow for managing personal data in accordance with various privacy laws including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy is in effect for all users of our website, applications, services, and products. Please be aware that this privacy policy does not extend to third-party entities, platforms, applications, products, or services that can be accessed through links on our platform, each of which will have its own privacy policy.
Our Privacy Policy encompasses the following processing activities:
- Using our applications and services as an authorized user
- Visiting any of our websites linked to this Privacy Statement
- Engaging with communications from us, including newsletters, emails, calls, or texts/SMS
We collect various types of personal data to provide our users with the best experience. The types of personal data we collect include:
- Account Information like usernames and passwords
- Payment Information such as credit card numbers and billing addresses
- Financial Information related to transactions
- Purchase Information documenting the products or services you’ve acquired
- Mobile Device Identifiers that help us manage your device’s interactions with our services
- Location Data for personalized experiences and services
- Feedback you provide through surveys, forms, or direct communication
- Social Media Information if linked to our services
- Product Information concerning the items you purchase or use
This data is collected through user input, interactions within our services, and automated technologies like cookies. We may also receive personal data from third parties, each subject to their respective privacy policies.
Our platform uses cookies to enhance user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, each with a specific function to improve your visit. You have the option to control non-essential cookies through our Cookie Manager.
We retain personal data as mandated by law or for the duration necessary to fulfill the purposes for which it was collected. Once no longer needed, we take steps to delete or anonymize this data.
To safeguard your personal data, we implement organizational and security measures, including secure communication protocols and partnerships with third-party service providers who are committed to data protection.
We recognize the privacy of children is particularly important, and thus, we do not knowingly collect personal data from individuals under 18 years of age without verifiable parental consent.
You have rights under various privacy laws that may include accessing your personal data, requesting rectification or erasure, obtaining a copy of your data, restricting processing, objecting to processing, data portability, non-discrimination, filing appeals/complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. We will notify users of any changes through announcements on our website.
For inquiries, unsubscribe requests, or if you have questions about your personal data, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and trust are of paramount importance to us.